DiDi struggles to deal with her younger sister Sherrie, who's filling in at Billy Barnes and cozying up to Dawn. Jenna gets a new look and runs into resistance to her research methods. Patsy lets an award go to his head. The staff tries to balance patient flow and has issues discharging a patient they'd hoped to never see again.

• Jo Brand
• Mark V. Olsen
• Vicki Pepperdine

• Lynn Cohen
• Jean Smart
• Irma P. Hall